Patient Portal
(425) 398-9355

New Patients

New patients, start here to learn more about Dr. Serena Healthcare.

dr serena mckenzie

Meet Dr. Serena

YouTube video
NAMS Menopause Practitioner

Dr. Serena McKenzie, ND, IF, NCMP has been working in healthcare since 1995. She is an evidence-based, holistic primary care physician and is a sexual medicine, menopause and pelvic floor expert. She is triple certified as a sexual medicine fellow (IF) through International Society for Women’s Sexual Health (ISSWSH), a nationally certified Menopause Practitioner (NCMP) through the North American Menopause Society (NAMS) as well as a sex counselor through American Association of Sex Educators and Therapists (AASECT). She specializes in a multi-disciplinary, whole life approach in evaluation and treatment of primary care complaints, with expert attention as well to sexual concerns, pelvic floor dysfunction and healthy menopause. She is a solo physician in practice in Dr. Serena Healthcare, and works alongside outstanding urology and urogynecology providers as an affiliate of Washington Urology & Urogynecology PLLC.

Programs & Specialties

Our Focus

Our Programs

Location & Contact Info

13126 120th Ave NE
Kirkland, WA 98034

Phone: (425) 398-9355
Fax: (425) 453-2827
Email: serena@drserena.com

We serve patients Mondays, Tuesdays, Wednesdays and Fridays from 8 a.m. – 4:30 p.m.

Insurances We Accept

Dr Serena is a preferred provider with most major insurances. She is an in-network provider for the following plans in Washington:

  • Regence

  • Premera

  • Aetna

  • Cigna

  • First Choice

  • UHC – commercial

  • Coordinated Care – Ambetter

  • Humana

  • Kaiser (some)

  • Amerigroup

  • Medicaid

Dr Serena is NOT a MEDICARE provider. Some Medicare Advantage plans however may provider coverage.

Dr Serena provides some procedures and treatments that are not covered by insurance, and will always educate you if your plan will provide coverage or not for treatments appropriate for your conditions.

Patients Forms & Guides

Patient Portal

Create a patient portal account to access your health records, contact Dr. Serena, make payments, and more.

ACCESS OUR PATIENT PORTAL

Contact Us

13126 120th Ave NE
Kirkland, WA 98034

Phone: (425) 398-9355
Fax: (425) 453-2827
Email: serena@drserena.com

Schedule Appointment

Contact our office to schedule an appointment or to ask a question.

Patient Portal
(425) 398-9355
COVID-19 Safety Information