We will begin thoughtful and limited in office appointments for visits that require a physical exam or procedure, starting Monday, May 4th.

You can schedule or request an appointment inside our new Patient Portal. If you have not registered yet, please do so here: https://20654.portal.athenahealth.com/

Please do not bring any companions or children to your appointment. We ask that you wear your own mask, and download MyCarePlan in order to check in from your car, as well as message us when you are ready. We will be staggering our physician schedules to allow for appropriate physical distancing.

You will be prompted to download MyCarePlan via email after you schedule your appointment. You can also download it here: https://my-care-plan.com/

We will continue insurance covered telemedicine video visits on Tuesday, Wednesday and Fridays from 9 am – 4 pm. These can also be scheduled inside the Patient Portal, and check in for and access to our video platform is through MyCarePlan.

I hope you are staying healthy and well through this unusual time! We will get through this pandemic together, day by day 🙂

COVID-19 Update – How to Contact Dr Serena

Dr. Serena Healthcare

Dr. Serena Healthcare at Whole Life Medicine is a holistic primary care office that also provides specialized care for sexual dysfunction, healthy aging, and pelvic floor disorders. Our goal is for you to have an extraordinary healthcare experience in our office.

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Dr. Serena McKenzie

Dr. Serena McKenzie, ND, IF, NCMP has been working in healthcare since 1995. She is an evidence-based, holistic primary care physician and is a sexual medicine, menopause and pelvic floor expert.

NAMS Menopause Practitioner
dr serena mckenzie
Meet Dr. McKenzie

I have been coming to Dr. Serena McKenzie for about five years and I absolutely love her and the Balancing Health office. I love that the office is clean and organized and the office staff are always warm and welcoming. Regarding Dr. McKenzie, I think she is amazing. She’s very loving and caring, listens to various issues and concerns going on in my life, and always provides honest feedback and healthy solutions. I’ve moved numerous times over the last five years, from Redmond to Mill Creek to downtown Seattle, and its always worth the drive to Woodinville and Balancing Health!

KS, 30 years old

I cannot say enough about Balancing Health and the practice of Dr. Serena McKenzie. Dr. McKenzie has helped get my life back! I have never felt so comfortable with a practice, they make you feel like a person and not a number. The support and direction they give is amazing! I have been a patient of Dr. McKenzie for over 4 years and during those years, I have lost close to 100 lbs, became physically and mentally healthy, and have the confidence to continue a healthy lifestyle – thanks to this practice and Dr. McKenzie!!

HC, 34 years old

My experience with Doctor McKenzie and her staff has been delightful. She and they go out of their way to take good care of me and my family. Her common sense advice has been especially helpful when raising daughters and I highly recommend her for anyone with questions or concerns around women’s issues as well.

KH, 56 years old

I really appreciate a PCP who takes time to address my issues, listen to me, and give me suggestions for both natural and conventional options.

anonymous survey respondent

Balancing Health’s main appeal over other healthcare clinics is that I can have a choice to use alternative medicine. I like the idea of a holistic approach first, but the option of more conventional medicine if necessary.

anonymous survey respondent

Contact Us

13126 120th Ave NE
Kirkland, WA 98034

Phone: (425) 398-9355
Fax: (425) 453-2827
Email: serena@drserena.com